Not resolved
19 comments

On October 31 I ordered a gift from this website. It is now 12/21 and I still do not have it. I have paid for it but it hasn't been shipped. I tried to follow the process on the site for order tracking and never received any reply - you can only email inquiries.

I've called and had to pretend I wanted to place an order to speak to someone live. I was then told that the item shipped and I would have in 2 days. 5 days later no delivery. Now every time I call that direct line I get a voicemail to leave a message.

Seriously? This is how you do business? Now I've got to figure out how to get my money back and have the hassle of that.

Had an Experience with DW Quail Golf?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Saint Louis, Missouri, United States #684470

love the fake positive reviews from the company. all read the same.

Anonymous
#599798

buyer beware.purchased duro pro residential mat in 2008 and lasted 3 plus years.

Very happy. purchased another in 2011 but lasted only 14 months. hesitently purchased again in august 2012 and lasted 3 months. quality is going down fast.

when finally returning my email guy suggested that i pretty much sucked and beat the *** out of it with my irons. i'm an 8 handicap.

What has changed from the first mat to the last?quality!

Anonymous
#571849

Now after read the negative comments, I' afraid to buy a mat from your store, how could I be sure that the product I' thinking to buy is going to be exactly the product you are offering and showing in Internet ? I'm a very old man who love golf, but I do not like to be fighting . Thanks for your answer

Anonymous
#564411

:) They were perfect, good company to deal with ! got my prooducts on time and every thing is good , I would wswhop with them again, SOMETIMES I THINK REWIEWS ARE WRITTEN BY COMPEITORS I DON'T GO BBY THEM THE QUAIL GOLF PEOPLE TREATED ME REAL WELL. !

Anonymous
#556514

:) GREAT COMPANY GREAT GOLF MAT, EVERYTHING PERFECT !!!! I have ordered several times and deliver was always on time , friends I sent to qUAIL gOLF HAD GREAT RESULTS ALSO !

Anonymous
#491669

It has been 6 working days since I've placed my order and I haven't received it yet. At least give me a tracking number so I won't be scared. I should have bought it of off ebay.

Anonymous
#472098

Sounds like the same story over and over.Waiting 2 weeks for matt to arrive.

Credit card was charged but no delivery.Cant get tracking details or speak with anyone.

Anonymous
#439328

In my case, very slow shipping and a product that was not as described on the website. Quail seems to be a crappy outfit selling common products as a premium brand but not disclosing the real product.

Anonymous
#420937

This is a bogus company. I ordered a product from this company, for my fiancee for Christmas. He couldn't use it. I have contacted this company over SEVEN times by e-mail, and called again and again by phone. There is no person who you can talk to.

They owe me more than $170 dollars. They told me I would get a refund on my credit card. They NEVER gave me a credit or contacted me.

Flee from this company. I'm now in the process of filing a civil suit against this company, along with punative damages.

Anonymous
#384662

Great site good service thanks quail golf! :)

You May Also Like

Ripoff at wholesale motorsports Wholesale Motorsports "Bought a 5,000 dollar massimo gunner they said they take 3 hours to prep it. Tire pressure werent even set tires 18-27 psi should be 7 psi toe adjustment way..." Read more Skyzone - DANGEROUS FOR ANY AGE Skyzone "I took my daughter and 3 of her friends to Sky Zone in Florence, AL. Before I attempted the Warrior Course, I asked the girl that was working the section..." Read more Simply Fit Board - Another 2016 Product Failed Simply Fit Board "I am a professional columnist and consumer product analyst. There is a "body language" present between the lines when someone writes reviews and complaints. There are big red flags when..." Read more NFL is destroying itself Nfl "As a Army Vet & someone who loves pro football, I was a supporter by going to games and buying NFL brand clothes & memorabilia. I have stopped watching &..." Read more FALSE ADVERTISING AND HORRILBE HEINOUS WHOREPEATION CALLED SHOPLET Shoplet "Shoplet is a crap show. I will never, ever, buy anything from them again for as long as I live. First off they are false advertisers. They show a picture..." Read more Don't use Tradesy. Tradesy "I purchased a piece of luggage from EEG Closet on Tradesy and boy was I fooled... The luggage description said that it was gently used and had two scuff marks...." Read more Outdoors RV Timber Ridge 250RDS  not the quality you expect. Outdoors Rv "I to have had many issues with my trailer. We purchased a 2015 Timber Ridge the summer of 2016. I also feel ORV misrepresents their product. Initial quality and construction..." Read more Century Communities Refusal to Fix Their Issue Century Communities "My wife and I bought a home in the Reserve at Bay Creek in Loganville Georgia on January 20, 2016. Almost immediately (January 22, 2016) we started noticing water stains..." Read more